Thank you for being a loyal rewards member! Please note, the Rewards program is currently only valid at Burt & Max's, located at 9089 West. Atlantic Ave. Delray Beach.
REWARD CHANGES (as of 9/9/2020)
We have launched a new Point of Sale system at Burt & Max's which has required us to make the following changes to the Rewards program, effective immediately:
1. Only your phone number and points were allowed to be transferred to the new POS system. On your next visit to Burt & Max's, just provide the phone number that is on your account in order to get your points. If you are not sure, please call 561-826-1791 and we can confirm that phone number. The physical rewards cards will no longer work.
2. Reward vouchers can NOT unfortunately be transferred BUT we can transfer voucher balances to a gift card:
In order to receive your remaining reward voucher $ balance, YOU MUST CONTACT US. This will not be done automatically. Please email your card number, name and mailing address to firstname.lastname@example.org or call 561-826-1791 and we will issue you a gift card IF you have a voucher balance remaining on your account. These values will expire one year from their load date. You have until December 20, 2020 to call and transfer any available vouchers.
3. The new POS program currently has no birthday solution. Therefore, we will no longer be loading Birthday vouchers onto your account.
4. Rewards Portal: You will now be able to create a rewards profile to access your card history (moving forward), your point balance and add missing points by entering check information once your account is registered. Be sure to use the same phone number that is on your current rewards account so that they link. If you are not sure what phone number we have on your current rewards account, please email email@example.com or call 561-826-1791.
5. The point system will remain the same – $1 = 1 point, after 600 points you will receive a $25 voucher which will expire 6 months from its load date. You must register your account in order to get your voucher after 600 points.
We apologize for any inconvenience this may have caused. The new POS software update will allow our restaurant to run more efficiently from the front of the house to the back. We appreciate your patience as we transition to this new system.
Terms & Conditions
There are no physical cards for the system. We simply use your phone number from the previous rewards system to add your points to the product you have purchased. You must register your account online in order to receive the rewards after 600 points.
Points will be awarded on the subtotal. If any discounts are applied to your dining bill, points are awarded on the amount after the discount. Points are accumulated on what is paid for.
Only the member paying the bill may accumulate points. They only earn points on the bill they are paying, not the whole table if their guests have separate bills.
Points CANNOT be accumulated at any other location, other than Burt & Max's.
Only one voucher can be used per visit.
There are no members fees associated with the Burt & Max's Rewards program the Burt & Max's points have no cash value. Burt & Max's Rewards program is personal to you and may only be used by you. It may not be sold, transferred or assigned to or shared by family friends or used for commercial purpose. You may only have 1 Burt & Max's Program account assigned to you.
Without notice Burt & Max's reserves the right to suspend your Burt & Max's Rewards account if it sees fit to do so if the participant has violated any of the Terms and Conditions defined in this document. If your account is terminated, then all accumulated points will be considered void.
Burt & Max's reserves the right without notice to “unregister” and make ineligible any account that has been inactive for 1 consecutive year. Inactive would be defined as not earning any points in 1 consecutive year. In the event that a participant is deemed as “unregistered” all accumulated points to the account will be void.
Burt & Max's reserves the right to terminate, discontinue or change the Burt & Max's Rewards program at any time and it is the sole discretion of Burt & Max's without notice to you.
Burt & Max's reserves the right to audit an account at any time.
Burt & Max's may terminate any membership if fraud is suspected.
Rewards vouchers expire 6 months from their load date.